HKMA Warns Public of Fraudulent Social Media Account and Phishing Messages Related to Royal Bank of Canada

The
Hong
Kong
Monetary
Authority
(HKMA)
has
issued
an
alert
to
the
public
regarding
a
fraudulent
social
media
account
and
phishing
instant
messages
associated
with
the
Royal
Bank
of
Canada
(RBC),
according
to
a
press
release
from
the
HKMA.
These
fraudulent
activities
have
been
reported
to
the
HKMA
and
are
under
investigation.

Details
of
the
Fraudulent
Activities

The
HKMA’s
warning
includes
a
reminder
that
banks
typically
do
not
send
SMS
or
emails
with
embedded
hyperlinks
directing
customers
to
their
websites
for
transactions.
Additionally,
banks
will
not
request
sensitive
personal
information
such
as
login
passwords
or
One-Time
Passwords
(OTPs)
through
phone
calls,
emails,
or
SMS,
including
those
with
embedded
links.

Public
Advisory

Members
of
the
public
who
have
provided
personal
information
or
conducted
financial
transactions
in
response
to
the
fraudulent
social
media
account
or
phishing
messages
should
immediately
contact
the
Royal
Bank
of
Canada
using
the
contact
details
provided
in
the
official
press
release.
Furthermore,
individuals
are
advised
to
report
the
incident
to
the
Hong
Kong
Police
Force’s
Crime
Wing
Information
Centre
at
2860
5012.

The
HKMA
emphasizes
the
importance
of
vigilance
and
awareness
in
the
face
of
such
scams,
urging
the
public
to
be
cautious
of
unsolicited
requests
for
personal
information
or
financial
transactions.

For
more
detailed
information,
the
official
press
release
can
be
found
on
the

HKMA
website.

Hong
Kong
Monetary
Authority
2
July
2024

Image
source:
Shutterstock